Free UK Dial-up Access - Nippy Internet
Free UK Dialup Internet Access High Speed Dialup ISP 0844 Dialup

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   Troubleshooting your dial-up connection

Nippy dial-up internet service:

Why can't I connect?

Often, connection difficulties are not a result of huge numbers of people all trying to connect at once, but are a result of problems with your PC, modem, phone line or incorrect Internet settings. It sounds obvious, but often the simplest solutions are the easiest!

We've identified some of the most common reasons below.

Check the phone number you are dialling to connect to Nippy
You should be connecting on 0844 535 2000

Check your phone line can connect to Nippy
You can check your phone is working by dialling the Nippy number using your normal telephone handset. Dial 0844 535 2000 and listen to the response. If your line is working corretly you will get a high pitched squeeling sound.

If you suspect there is a problem with your BT line report it. Dial - 151 (for Residential customers) and 154 (for Business customers).

Increase the volume of your telephone line
You can do this by contacting BT and asking them to increase your phone line 'gain', which will turn up the volume on your line. This can improve the reliability of your connection to the Internet. You can contact BT by calling 151. Note: if you have several phones sharing a single line, the line gain per line will be reduced.

Nippymail Email

For free email visit our sister site, and follow the instructions for setting up your email account. Please note: In order to send & receive mail you will need to add nippymail to the end of your username (i.e. if your username is bcc000000 then enter it as bcc000000nippymail)

Contacting Technical Support

You may email us on or contact a human on 0870 745 0770. All calls are charged at national rate.



© Nippy Internet

Get online now:

0844 535 2000

What does it cost?
0844 calls cost 3.95p/minute peak, 1p/minute off-peak (6pm-6am) and 1p/minute at weekends from BT lines

0844 Dialup Internet Access

Why us?
Works instantly
Super fast browsing
No ads or spyware
No usage limits
No engaged tones

We support:

All modems up to
56k V90 / V92
Network modems & routers

We charge:
No set up fee
No monthly charge
no hidden extras
No contracts